Our primary focus lies with placing our valued customers at the very core of our operations, where we aim to craft an unparalleled experience through the provision of meaningful and impactful customer services.

Customer Service at Zurichberg

Every watch purchased passes through the discerning hands of our in-house watchmakers, ensuring you receive a timepiece that is truly Swiss.

With every watch purchase, a digital certificate is auto-generated and available for your review in your personal space, incorporating all watch details.

The certificate acts as a testament to both your watch's authenticity and your rightful ownership. We utilize the Interplanetary File System (IPFS), a decentralized and secure network, for its preservation.

Our commitment to you extends to the safe, insured delivery of your new timepiece, typically shipping the next business day after we receive payment. Expect 2-5 business days for delivery within Europe and 2-8 business days elsewhere. Additional delivery options, including direct courier service or team-delivered shipping, are available at your expense. Please contact us for more details and a quote.

We believe in our products and your right to change your mind. Enjoy a no-fuss, 14-day return policy. Contact us for collection arrangements, and we'll compensate with store credit reflecting your purchase and shipping fees, excluding return costs.

Every watch we offer comes with a 14-day warranty as standard. This assurance is expanded to a two-year warranty with full servicing. Please see the individual product descriptions for the explicit terms of our warranty.

We believe that your watch should grow with you on your life's journey. That's why we offer you the opportunity to trade in your watch purchased from Zurichberg at any time. This allows you to easily upgrade to a new timepiece that matches your evolving style.

Experiences from our customers


Brilliant website for vintage watches. Many collector models available that I have not found anywhere else.
Service is very good.

Luca Egger
Google Review

Watches from past days in finest condition and a service beyond lots of swiss distributors. Thank you for already 2 nice watches I could get from you.

Raphael Seccabiani
Google Review

Zrhbrg. is a dangerous place for a watch lover like me - excellent knowledge of Swiss vintage watches at fair prices as well as courteous advice.

Tobias Schneider
Google Review

I am an enthusiastic Zurichberg watch wearer. The quality is convincing and satisfying. Thanks to the great customer service I have found the perfect watch for me.

Sara Chiefari
Google Review


Watch Service